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Order Status
Has my order shipped?
	Upon completion of your order, you will receive an email confirmation with the details of your purchase. Within 2-4 business days, you will receive a second email confirming that your order has been shipped.
How do I change quantities or cancel an item in my order?
	If you wish to cancel your order prior to delivery, please contact us.  Orders cancelled after they have been shipped will incur a restocking fee of 15% and the buyer will be responsible for all shipping charge incurred
How do I track my order?
	Upon completion of your order, you will receive an email confirmation with the details of your purchase. Within 2-4 business days, you will receive a second email confirming that your order has been shipped. For questions about tracking, please contact us and include your name and order number.
My order never arrived.
	Email us at sales@asaproducts.com to double check that we received your order
An item is missing from my shipment.
	Contact our Customer Care Department to if your product is missing parts. You can email us at info@asaproducts.com or call our toll free number: 877-869-6451
My product is missing parts.
	Contact our Customer Care Department to if your product is missing parts. You can email us at info@asaproducts.com or call our toll free number: 877-869-6451
When will my backorder arrive?
	Backordered items are those which are out of stock due to high demand.  New inventory will take up to 60 days, but as soon as they do, we will be able to ship the item to you.